Shipping Policy

PrimeAutoEngines – Shipping, Handling & Delivery Policy

Thank you for choosing PrimeAutoEngines. Our priority is to ensure that every replacement engine is delivered safely, on time, and with complete transparency. This Shipping Policy explains how orders are processed, shipped, and delivered so you know exactly what to expect when purchasing from us.

Shipping Charges

At PrimeAutoEngines, we believe in clear pricing.
✔️ All orders qualify for FREE SHIPPING
There are no hidden fees, fuel charges, or surprise costs added after checkout.

Order Processing & Cutoff Time

Order Cutoff Time:
🕕 6:00 PM (GMT-05:00) Eastern Standard Time (EST – New York)

  • Orders placed before 6:00 PM EST are processed on the same business day

  • Orders placed after 6:00 PM EST, on Sundays, or on public holidays are processed on the next available business day

Order confirmation is sent once your order has been successfully placed and verified.

Handling & Preparation Time

📦 Handling Time: 0 – 2 Business Days (Monday through Saturday)

During this time, our team:

  • Verifies engine availability

  • Performs final quality checks

  • Securely packages the engine for transport

We take special care while packaging to reduce the risk of damage during shipping.

Shipping Transit Time

🚚 Transit Time: 0 – 4 Business Days (Monday through Saturday)

Once your order has been shipped, delivery timelines depend on:

  • Destination location

  • Shipping carrier

  • Weather and logistical conditions

Tracking details will be provided once the shipment is dispatched.

Estimated Total Delivery Time

⏱️ Total Estimated Delivery Time: 0 – 6 Business Days
(This includes handling and transit time)

Please note that delivery estimates are approximate and not guaranteed.

Shipping Methods & Carriers

PrimeAutoEngines works with reliable national and regional shipping carriers experienced in transporting heavy auto parts. Engines are shipped using methods that prioritize safety, stability, and timely delivery.

Shipping Days

📅 We process and ship orders Monday through Saturday
🚫 No shipments are processed on Sundays or major holidays

Receiving Your Engine

Upon delivery, we strongly recommend that customers:

  • Inspect the package for visible damage

  • Note any concerns on the delivery receipt (if applicable)

  • Retain all original packaging materials

If you notice any damage or missing items, please contact us immediately.

Used Engine Shipping Notice

Since we sell used and replacement engines, minor cosmetic marks may be present. However:

  • All engines are carefully inspected before shipping

  • Proper packaging is used to prevent transit damage

If a shipping-related issue occurs, PrimeAutoEngines will assist you promptly in resolving the matter.

Delays & Unforeseen Circumstances

While we strive to meet estimated delivery timelines, delays may occur due to factors beyond our control, including carrier delays, weather conditions, or logistical disruptions. PrimeAutoEngines is not responsible for delays caused by shipping carriers but will assist in tracking and communication.

Contact Information

For questions related to shipping, order tracking, or delivery concerns, please contact our support team:

📧 Email: info@primeautoengines.com